interpretation day-to-day business objectives and preparation/execution of operation practices/work programs accounts for high level external/internal client's satisfaction maintains an awareness of the client's business, operational activities and processes in areas in scope of responsibilities maintains good relationship within' the unit with its colleagues as well as relationship with client and 3rd parties actively performs two-way communication support active knowledge transfer, back-up, best practice sharing, provides with operative directions to other team members provides quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met maintains a solid control environment based on accepted internal control standards following given guidelines & procedures actively liaise with colleagues, clients and customers to anticipate and solve issues and risks revise processes and procedures to conform with the business environment, defines best practices and designs leading to business process excellence improvements

customer orientation and business/industry awareness experience in customer support (at least 1 year) fluent knowledge of German (spoken and written) very good knowledge of English (spoken and written) working knowledge of Microsoft suite of desktop computing products: Excel, Word and Outlook. analytical skills strong oral and written communication skills in at least 1 major language understands internal control comfortable under pressure and capable of handling effectively a number of conflicting priorities flexibility for change and in time working knowledge of SAP/EDI will be an advantage  

Challenging job in a professional and multinational environment Opportunity to gain broad analytical skills and experience, together with highly marketable specialist expertise in their chosen areas Dynamic working environment Attractive salary and benefits  

Kliknij tu, aby poznać szczegóły oferty